POLICIES

Ships from Sweden. Returns within 30 days. No forms. No restocking fee. No questions.

Everything about delivery, costs, and how to return a pair that didn't work for you.

Overview

What to expect

We ship worldwide from Sweden. Orders dispatch within 12–24 hours Monday to Friday, excluding Swedish public holidays. Orders placed on weekends or holidays ship the next business day.

12–24h
Dispatch time, Mon–Fri
2+
Carriers — PostNord, UPS
SE
Ships from Stockholm, Sweden
Timeline

Estimated delivery times

All delivery estimates below are business days after dispatch. Times may vary due to customs processing, carrier delays, or local conditions.

Region PostNord UPS Express Saver
USA 4–6 days 1–3 days
Canada 4–6 days 1–3 days
EU 1–4 days Next day where available
UK 2–7 days 1–3 days
Norway 1–4 days Next day where available
Australia & New Zealand 4–10 days 3–5 days where available

Scroll sideways to compare carriers.

Cost

Shipping costs

Shipping prices are shown at checkout. Import charges depend on the carrier and destination.

PostNord — USA import charges are prepaid by DRYE. Canadian import charges are paid by the recipient.

Region Import terms Import fees included? Extra after checkout Handled by DRYE?
USA PostNord PDDP Yes USD 0 expected at delivery Yes
Canada Recipient-paid No Usually 5–15% import tax plus a CAD 9.95 Canada Post handling fee on taxable orders over CAD 20. Customs duty may be 0% under CETA. No
EU Intra-EU delivery Not applicable No customs charges Not applicable
UK Recipient-paid No VAT, duty, and postal handling fees may apply No
Norway Recipient-paid No Local tax, duty, and postal handling fees may apply No
Australia & New Zealand Recipient-paid No Local tax, duty, and postal handling fees may apply No

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UPS Express Saver — UPS shipments outside the EU are sent under DAP terms. The recipient pays applicable import charges.

Region Import fees included? Estimated extra cost Handled by DRYE?
USA No Applicable customs duty and UPS import-processing fees. The USA has no federal VAT. Sales tax may be shown at checkout. No
Canada No 5–15% import tax depending on province or territory, plus applicable UPS import-processing fees. Customs duty may be 0% under CETA. No
EU Not applicable No customs charges Not applicable
UK No VAT, duty, and UPS import-processing fees may apply No
Norway No Local tax, duty, and UPS import-processing fees may apply No
Australia & New Zealand No Local tax, duty, and UPS import-processing fees may apply No

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Import fees

Customs & duties

Import charges may include customs duty, tax, and carrier-processing fees.

Label Meaning
Included / PDDP DRYE pays the listed import charges.
Not included / DAP The recipient pays applicable import charges.

PostNord to the USA: DRYE prepays the applicable U.S. postal customs duty and import-processing fees. No import payment is expected at delivery.

UPS to the USA: The recipient pays applicable customs duty and UPS import-processing fees. Any sales tax collected by DRYE is shown at checkout.

Canada: Qualifying EU-origin products may receive 0% customs duty under CETA. Canadian import tax and carrier fees still apply.

Typical Canadian import tax

Province or territory Typical tax rate
AB, NT, NU, YT 5%
SK 11%
BC, MB 12%
ON 13%
NS 14%
QC 14.975%
NB, NL, PE 15%

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PostNord to Canada: The recipient pays applicable Canadian import tax plus Canada Post's CAD 9.95 handling fee on taxable or dutiable shipments.

UPS to Canada: The recipient pays applicable Canadian import tax plus any UPS import-processing fees.

Customs authorities and carriers make the final assessment. Rates and carrier fees may change.

Tracking

Tracking your order

Tracking availability depends on the service you choose at checkout.

  • UPS Express Saver — tracking included
  • PostNord Tracked Letterbox — tracking included
  • PostNord Untracked Letter — no tracking number provided

If you choose an untracked option, delivery visibility is limited after dispatch.

Problems

Delivery issues

If your package arrives damaged or incomplete, contact us within 7 days of delivery at info@drye.se.

We cannot control carrier delays caused by weather, customs, strikes, or local conditions, but we will assist if something goes wrong.

If PostNord requests an import payment for a U.S. order, send us the complete receipt and tracking number.

Canadian PostNord charges and UPS DAP import charges are the recipient's responsibility.

Questions? Email info@drye.se — we respond within 24 hours.

Last updated: July 18, 2026.

Our commitment

30-day money-back guarantee

If it doesn't work for you, return within 30 days. Contact us and we'll handle the rest.

30d
Return window from delivery
5–10d
Refund processing after approval
0
Forms to fill. One email to start.
Requirements

Eligibility

To qualify for a return:

  • Product must be in original condition — undamaged
  • Return must be requested within 30 days of receiving your order
  • Light use is accepted — we understand the need to try them in real conditions
Process

How to start a return

01
Include your order number and a short reason. Short and simple is fine.
02
We send return instructions
We confirm eligibility and provide return shipping details. You cover return shipping unless the product was damaged or incorrect.
03
Refund issued within 5–10 business days
Processed to your original payment method after approval. You'll receive a confirmation email.
Money back

Refunds

  • Refund to your original payment method
  • Processed within 5–10 business days after approval
  • Confirmation email sent once issued
Conditions

What can be returned

You can return liners even if they've been lightly used. Excessive wear or damage may disqualify a full refund — assessed case by case.

Questions? Email info@drye.se — business hours 08:00–17:00 CET.

This policy applies to all purchases made directly from www.drye.se.

Overview

Privacy policy

This policy explains how we collect, use, and protect your personal information. We follow GDPR and other applicable laws. This applies to all visitors and customers on drye.se.

DRYE AB, reg. no. 559313-1476, is responsible for your personal data. Questions? Email info@drye.se.

Data collection

What we collect and why

We only collect data necessary to provide our products and services.

  • Name, email, phone number
  • Delivery and billing address
  • Order and transaction details
  • Communication history with us

We use this to fulfill orders, provide customer support, handle returns, and improve site functionality. We only send marketing if you've opted in.

Your rights

You control your data

At any time, you can:

  • Request a copy of your data
  • Ask us to correct or delete your data
  • Object to how we use your data
  • Withdraw consent at any time

Email info@drye.se to exercise your rights.

SMS

SMS communication

If you opt into SMS messages, we may send order updates, shipping notifications, abandoned cart reminders, and review requests. Standard message and data rates apply.

Opt out anytime by replying STOP or emailing info@drye.se.

Third parties

Sharing of data

We do not sell your data. We only share it with trusted third parties necessary for delivering our service — logistics, payment processing, and warehousing. These partners follow our instructions and cannot use your data for their own purposes.

Questions? Email info@drye.se.

Overview

Terms of use

By visiting and using drye.se, you agree to these terms. Please read carefully and contact us if you have questions.

Liability

Disclaimer

We aim to provide accurate and up-to-date information, but we cannot guarantee completeness or accuracy. We are not responsible for any errors or omissions.

This site may contain links to third-party websites. We are not responsible for the content or operation of these sites and do not control their ownership.

Your responsibility

User responsibility

By using this website, you agree to comply with applicable laws and not use the site for illegal or unauthorized purposes. You are responsible for keeping your account and password secure and notifying us of any unauthorized activity.

Updates

Changes to terms

We reserve the right to modify these terms at any time without notice. It is your responsibility to review the terms regularly for updates.

Questions? Email info@drye.se.